Property Management
We provide a full property management service right across the South West from Lands’ End to Bristol, including block residential and commercial properties.
Property Management services for the South West
We offer a full property management service for commercial, residential and leisure properties, taking away the stress of ownership whilst optimising the value of your properties. Our team of experienced property managers work with owners, landlords and tenants to make ownership or tenancy as easy as possible.
Our typical clients usually ask us to manage a wide variety of properties and property types and they can be either pure commercial properties, including industrial, office or retail, residential blocks (usually 15 units plus) or mixed use schemes. Our property managers are ably supported by our colleagues across Vickery Holman, which means that we can offer our clients considerably more than other management agencies. We work alongside our agency and building surveys, as well as those in valuation, lease advisory and business rates, to streamline the process if clients wish to market a property, or carry out repairs and alterations.
Our clients range from individual commercial property owners right through to portfolios owned by institutions and residential Management Companies / RTM’s. We understand the need to be fully compliant with legislation from EPCs to Health and Safety and can advise clients on what is required. We work in partnership with landlords and tenants, managing the property portfolio smoothly and efficiently.
About Property Manangement
Our diverse portfolio of instructions encompasses:
- Estate management
- Office, industrial, retail and leisure
- Residential block management, including resident management companies (RMCs) and right to manage companies (RTMs).
Dealing with all day-to-day matters, we ensure properties are actively managed and deliver an effective service that will maximise our clients’ returns. We also offer a wider asset management role, along with an extensive list of additional services and expertise.
Our clients are assigned a dedicated property manager and property assistant who will take full responsibility for your property, and work with you to deliver the best service possible by providing a personal and local approach.
Services are tailored to suit each instruction and any of the following can be included or excluded as required:
- Rent collection
- Service charge and administration
- Health & safety compliance
- Reactive repairs and maintenance
- Landlord & tenant liaison
- Planned maintenance
Our property expertise in the South West
Our property management team work closely with their colleagues in Vickery Holman bringing a depth and breadth of service to our offering.
- Agency – can help you buy, sell or let commercial property
- Lease Advisory – can advise and help with rent reviews, new leases and lease renewals
- Valuation – we have the largest team of RICS Registered Valuers in the South West
- Building Surveys – for stock condition surveys, asset management planning and full building surveys
- Business Rates – check if your Rateable Value is correct
Key Contacts
Property Management FAQs
What is the managing agent’s responsibility?
As a rule of thumb, everything that is inside your front door is the owner’s responsibility while the rest is the managing agent’s responsibility. Vickery Holman will deal with everything that is related with the structure of the building and the communal areas including stairwells, lobbies, lifts, communal garages, bin stores, communal patios and gardens, fire alarms, emergency lights, main doors, gates, etc.
For more details, please refer to your lease.
What is a Section 20?
A Section 20 (S20) is a legal process of consultation to tell you that we intend to carry out work or provide a service whose cost is above the threshold of £250 or £100 per leaseholder respectively. We must serve a S20 on any leaseholder who will be affected by the work or receive the service. The S20 has three phases: the notice of intention, where we include information about what we plan to do, the statement of estimates, that states the quotations received, and the invoicing. It will give you the opportunity to take part in the consultation process, comment on what is being planned and suggest companies to be consulted. The S20 process is set out in law and is mandatory even if there are funds available for the works in a reserve account.
Section 20 – detailed and accessible information in this link:
Section 20 Consultation for Private Landlords, Resident Management Companies and their Agents – The Leasehold Advisory Service (lease-advice.org)
What is the benefit of an RICS/IRPM property manager?
RICS/IRPM property managers are qualified professionals with extensive knowledge and expertise in property management. They are trained to handle various aspects of managing commercial and residential properties, including lease negotiations (commercial), maintenance issues, tenant relations, and financial management.
Are there legal requirements within Property Management?
Staying up-to-date with the latest regulations and legal requirements governing commercial and residential property management in the UK is essential. Property Managers can ensure that your property is in compliance with all relevant laws and regulations, helping you avoid potential legal issues or liabilities.
What should I do about Maintenance and Repairs?
It can be a landlord’s responsibility to undertake repairs of properties, ensuring that it is well-maintained and in good condition. With in-house Building Surveyors, Property Managers can coordinate routine maintenance tasks, handle emergency repairs promptly, and ensure that the property complies with health and safety standards.
As a landlord, do I need to speak directly to tenants if I appoint a property manager?
Property managers act as liaison between you and your tenants, handling tenant inquiries, concerns, and requests promptly and professionally. They strive to maintain positive relationships with tenants, addressing any issues that may arise and ensuring tenant satisfaction.
How can I get an estimate of maintenance costs on a property?
Our RICS qualified building surveyors can assess the condition of your property and draw up a schedule of maintenance including time and costs required. Owners or tenants can put in place a Planned Preventative Maintenance schedule, allowing them to budget and plan for ongoing maintenance.
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